Copyright © 2019, Towing Wilmington™. All rights reserved.
Welcome to Towing Wilmington AKA towingwilmington.com. We understand that privacy online is important to users of our Site, especially when conducting business.This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Towing Wilmington (collectively, "Services") ("Authorized Customers").
Please read the following policy to understand how your information will be treated at this site. This policy may change from time to time, so please revisit this page periodically.
Disclosure and Use of Information
Towing Wilmington does not sell, trade, rent, or allow others to use your information outside of Towing Wilmington, its subsidiaries and affiliates. We may disclose information to the appropriate legal authorities in special cases when we believe in good faith that such release is necessary.
We believe these are the conditions necessary to share collected information.
- If there is a need to comply with the appropriate country law
- If there is reasonable reason to legally enforce or apply the terms of this user agreement
- If there is a need to identify or bring legal action against someone who may be violating our conditions of use and terms of this agreement
- If there is reasonable reason to protect the rights, property both tangible and intangible, or safety of Towing Wilmington, its subsidiaries, affiliates, or third parties.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Towing Wilmington uses standard industry practices to protect and safeguard personal information you provide to us. We believe we have established appropriate physical, electronic and managerial procedures to safeguard your data. However, just as in the physical world, “perfect” security does not exist on the Internet. Towing Wilmington does not guarantee that communications with our site or access to your personal information will never be improperly accessed by third parties.
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
When you place an order using Towing Wilmington online product catalog services, the credit card information you submit will be transmitted in a secured format using secure server software (SSL) which encrypts this information. (Your credit card information will be submitted to the credit card institution for processing using the credit card company’s secure server software or security measures.)
When you become a Registered User, we ask for your name, email address and other information to assist us in processing your order. You will be asked whether you would like to receive email messages regarding our products or other topics which may be of interest to you. We will only send such messages with your prior consent.
When filling in our contact form, we save your contact information for customer service purposes and possibly for marketing emails. If we do send out marketing emails you will have the option to opt out of these at anytime.
An IP address is a number which is used to identify computers so that data, such as Web pages, you request can be sent to you. Our Web server automatically collects IP addresses for purposes of administering our system and to help us diagnose problems. We do not use the IP address for any other reason.
From time to time our site may request information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
This website may contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Articles on this site may include embedded content (e.g. videos, images, articles, etc.).
What rights you have over your data
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site's database by contacting towingwilmington.com. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
How we protect your data
We run multiple layers of security on our website, including website and server firewalls, daily security scans and website software is checked for updates several times a week. Wherever we collect information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
By using our website Towing Wilmington, you consent to the guidelines outlined in this policy.
Users under the Age of 18
If you are under the age of 18, do not provide any personally identifiable information on this site Towing Wilmington, without the knowledge and permission of your parent or guardian.